Here's a clear, straightforward explanation of what personal information zxearn collects, why it's kept, and how it's protected — no legal jargon.
Zxearn uses your data solely to improve our services and meet legal obligations. Your data is never sold to third parties. You may request to view, correct, or delete your data at any time.
Zxearn believes data security is no small matter. Millions of people use zxearn every day — handling each of their data responsibly is one of our most important commitments.
This Privacy Policy was written so that every member can clearly understand what information zxearn holds, why, for how long, and how it's kept safe. Rather than writing it in legal language, we've kept it plain and simple because we want you to genuinely understand it.
By using zxearn's website, mobile app, or any of our services, you are considered to have accepted this policy. If you have any objections or questions, please reach out to us at support@zxearn.best.
This privacy policy applies to all zxearn services — including the website, app, live chat, and email support.
Zxearn only collects the information necessary to operate its services. Collecting data beyond what is needed goes against our policy.
Collected at registration: Your full name, date of birth, mobile number, and email address. These are required to create your account and for communication.
Collected during KYC verification: A photo of your National ID (NID) or passport, a selfie, and in some cases proof of address. This information is used solely for identity verification.
Automatically collected during use: Your IP address, device type, browser information, login times, and how you navigate and spend time across the platform. This data is used to improve site performance and security.
Transaction Information: Your deposit and withdrawal history, payment methods used (bKash/Nagad/Rocket numbers) — however, full PINs or passwords are never stored.
Collected information is used only for the purposes listed below — nothing else.
Zxearn may send you promotional messages, but you can opt out at any time from your account settings. Your information is never shared with third parties for marketing purposes.
Zxearn uses industry-leading technology to protect your data. This isn't just a claim — every measure is technically implemented.
Data in transit is protected with 256-bit TLS/SSL encryption — the same technology used by major banks. Your data remains encrypted from your browser all the way to our servers, so it cannot be intercepted along the way.
Data stored on our servers is kept in encrypted format. Passwords are never stored in plain text — only as hashed values that cannot be reversed. This means even zxearn staff cannot see your password.
Our security team monitors the system around the clock. If a suspicious login or unusual activity is detected, an automatic alert is triggered and the account may be temporarily locked if necessary.
Zxearn uses cookies — and we're upfront about it. Cookies are small data files stored in your browser that help improve your browsing experience.
Zxearn uses three types of cookies. First, essential cookies — without these the site cannot function, such as maintaining your login session. Second, functional cookies — these remember your language preferences and settings. Third, analytics cookies — used to understand which parts of the site are most frequently used.
Zxearn does not use advertising tracking cookies, and no third-party ad network can track your browsing. You can disable cookies in your browser settings, though some features may not work as a result.
You can delete existing cookies or block new ones through your browser settings. This option is available in Chrome, Firefox, Safari, and all major browsers.
Zxearn does not retain data longer than necessary. Retention periods vary depending on the type of information.
Data for active accounts is retained for as long as the account remains open. Once an account is closed, most data is deleted within 30 days. However, transaction records and KYC information may be retained for up to 5 years in accordance with applicable international regulations and legal obligations.
Cookies and session data are generally cleared when a session ends or the browser is closed. Analytics data is retained in anonymized format.
Within legal limits, you can request that your data be deleted. Contact support and the process will be completed within 30 days.
You have rights over your personal information on zxearn. Contact support if you'd like to exercise any of them.
Zxearn gives you full control over your data
You can request to know what information zxearn holds about you. A full report will be sent within 30 days of your request.
You can request corrections to any inaccurate or outdated information. Once valid proof is provided, your details will be updated.
You can request the deletion of any data that is not required to be retained by law. This request can be made after your account is closed.
You can request a download of your data in a standard format (CSV or JSON).
You can object to your data being used for marketing or profiling. Your preference will be respected.
You can request that your information be used only for specific purposes. Processing can be suspended while an inquiry is ongoing.
To exercise any of the above rights, email support@zxearn.best or reach us via Live Chat. We typically respond within 7 business days and complete the process within 30 days.
Zxearn strictly prevents access by anyone under the age of 18. We do not knowingly collect information from minors. If we are informed that any such data has been collected, it will be deleted immediately.
If a parent or guardian believes their child is using zxearn, please contact us immediately at support@zxearn.best. We will review the account promptly and close it if necessary.
Install parental control software on your children's devices to prevent access to online gaming sites. zxearn takes every precaution, but parental vigilance is equally important.
Zxearn may update this privacy policy as needed. Members will be notified by email of any changes, and the date of the latest update will always be shown at the top of the page. For significant changes, 30 days' notice will be given before they take effect.
Continuing to use zxearn after a policy update will be considered acceptance of the revised policy. If you object to any changes, you always have the option to close your account.
For any questions, comments, or complaints about this Privacy Policy, please contact us at: support@zxearn.best. Our data protection team is able to respond in Bengali.
Data Protection Officer: support@zxearn.best | Live Chat: available 24/7 in Bangla.
What Data We Hold & Why — At a Glance
| Type of Information | Why it's collected | Retention Period |
|---|---|---|
| Name & Contact Information | Account Creation & Support | For the Lifetime of Your Account |
| NID / Passport | Age & Identity Verification (KYC) | Up to 5 years (legal) |
| Payment information | Transaction Processing | Up to 5 years (legal) |
| Betting History | Account records & dispute resolution | Up to 5 years |
| IP & Device Information | Security & Fraud Prevention | 1 Year |
| Cookies & Session Data | Improving your browsing experience | End of session or 30 days |
| Support Conversations | Troubleshooting & Service Improvement | 2 years |
Policies Proven in Practice, Not Just on Paper
All data transfers and storage at zxearn are encrypted using bank-grade 256-bit encryption — meaning your information cannot be accessed without the correct key.
We collect only what is needed to provide our services — nothing more. There is no reason to bloat our database with unnecessary data, and doing so goes against our policy.
Your name, number, and usage data are never sold to any advertiser or third party. This commitment is non-negotiable.
You have the right to view, correct, download, or delete your own data. zxearn retains only the information it is legally required to keep.
Not all zxearn staff have access to all your information. Access is granted on a need-to-know basis — each team member can only view the data relevant to their specific role.
In the event of a data breach, affected members will be notified within 72 hours and advised on the necessary steps to protect themselves.
Common Questions About Privacy & Our Services